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D1. What
sets a Microsoft Office Specialist candidate apart from
peers?
Microsoft Office Specialist certification gives both
the job applicant and the employee proof of their productivity,
and therefore, a head-start in a competitive market for
jobs and promotions.
D2. What
types of Microsoft Office Specialist certifications are
available?
Two types of Microsoft Office Specialist certification are available
for Office 97 applications: proficiency and expert. A comprehensive master
certification
is also available for those wishing to demonstrate the breadth of their ability
by obtaining the four expert level certifications for Office 97.
Two types of Microsoft Office Specialist certification are available
for Office 2000 applications: core and expert. A comprehensive master
certification
is also available for those wishing to demonstrate the breadth of their ability
by obtaining a combination of three core and two expert certifications in
Office 2000 applications.
Microsoft Office Specialist
certification in Office XP
Two types of Microsoft Office Specialist certification are available
for Office XP applications: core and expert. A comprehensive master certification
is
also available for those wishing to demonstrate the breadth of their ability
by obtaining a combination of three core and two expert certifications in
Office XP applications.
D3. Who
benefits from the Microsoft Office Specialist program?
End Users
Anyone who gets Microsoft Office Specialist certification can demonstrate
their expertise in the use of Microsoft Office applications in an objective
and independent manner.
Companies
The Microsoft Office Specialist certification program gives companies
an objective and effective way of testing the desktop skills of their
employees.
Schools and Universities
Participation in the Microsoft Office Specialist program permits schools
and universities to offer their students a sought after qualification
that demonstrates
their desktop skills to potential employers.
Training Centers
The Microsoft Office Specialist program helps companies involved in training
to increase their range of services and access an ever expanding sector of
the training market.
D4. What
is the examination format?
Each examination asks candidates to perform tasks within
a "live" Microsoft Office application. For
example, during a Microsoft Word exam the candidate might
be asked to balance newspaper column lengths or keep
text together in columns. Microsoft Office Specialist
certification exams are not multiple choice exams.
D5. How
long does a typical examination take?
A Microsoft Office Specialist exam takes about one hour.
D6. What
kind of preparation is necessary?
Exam candidates can prepare for an exam on their own,
or use (approved) training material, or they can attend
training courses run by certified instructors.
D7. Where
can I take a Microsoft Office Specialist exam?
to find the authorized testing center (iQcenter)
closest to you.
Most iQcenters require you to book before taking an
exam. To make a booking and for more information about
taking exams, contact the iQcenter directly. Some iQcenters
also allow students to book and take the exam at the
last minute.
D8. In
which languages and countries are Microsoft Office Specialist
examinations offered?
Microsoft Office Specialist examinations are currently
available in: English, French, German, Italian, Japanese,
Portuguese and Spanish.
Controllate .
D9. Where
can I find my exam results?
Exam results are displayed as soon as you finish the
exam. An official certificate will be mailed to successful
candidates within 2-3 weeks. To maintain a high
level of security, all examination data is encrypted, and the examination process
is closely monitored. The entire testing procedure is conducted within a framework
of complete confidentiality. Examination results are provided only to the candidate
and to Microsoft.
D10. Can
I take an examination more than once?
There is no limit on the number of times you can do
a given Microsoft Office Specialist exam. However, the
same fee applies to each examination.
D11. If
I don't pass an examination, can I get a refund?
Refunds are not available if you fail an exam, nor are
they available if you miss an exam appointment.
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