1 What is the MEC CENTER® initiative?

MEC CENTER^® is a TESI AUTAMOZIONE initiative that accredits Microsoft Office Specialist iQcenters that want to deliver classroom training on Microsoft® Office applications for candidates wanting to take and pass Microsoft Office Specialist certification exams. MEC CENTERS^® use Microsoft Office Specialist Approved Courseware and have teaching staff Microsoft Office Specialist Authorized Instructor and/or Microsoft Office Specialist Master Instructor qualifications.

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2 What advantages does the MEC CENTER^® program offer?

There are many advantages for a Microsoft Office Specialist iQcenter that becomes an accredited MEC CENTER®:

• Accreditation as a Training Center that provides training on Microsoft® Office applications for Microsoft Office Specialist certification
• Use of the MEC CENTER® logo reviewed on a global level by the Microsoft ® Corporation (USA)
• Visibility on the www.moscert.com site as an accredited MEC CENTER® training center
• Participation in marketing and communications initiatives such as: fairs, events, workshops, meetings etc.
• Active participation in Microsoft Office Specialist Training and Certification plans developed by TESI on a regional and/or national level
• A link from the www.moscert.com site to the center’s own web pages detailing the training and certification services offered
• Use of the Microsoft Press Microsoft Office Specialist Courseware manuals for classroom training
• Training for Commercial staff and/or teaching staff regarding the delivery of training services for the Microsoft Office Specialist Certification program

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3 Who can benefit from the MEC CENTER^® initiative?

Microsoft Office Specialist iQcenters that deliver IT training (including professional level training) aimed at candidates taking Microsoft Office Specialist certification exams. The centers who apply should have several years of experience in providing training on Microsoft® Office applications.

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4 How do you become a MEC CENTER^®

Fill in the Application Form on the MEC CENTER^® page of the www.moscert.com site and wait to be contacted. To receive further information or clarification, send an e-mail to the following address: mec@moscert.it.

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5 What marketing tools are available to support the MEC CENTER^® program?

Visibility on the www.moscert.com site provides publicity and acts as a quality-assurance reference. Involvement in national promotional programs, a letter of reference, the MEC CENTER® nameplate, training support material, mailing list and periodic newsletter plus marketing material and brochures regarding the Microsoft Office Specialist Training and Certification program.

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6 What human resources do you need to be accredited?

A MEC CENTER^® must have at least two (2) trainers with the Microsoft Office Specialist Authorized Instructor and/or Microsoft Office Specialist Master Instructor qualification, specialized sales staff with experience in selling training programs for Microsoft Office Specialist certification, and administrative staff to organize courses and schedule the exams. This is necessary to ensure competent and professional customer service for candidates requiring training to help them pass Microsoft Office Specialist certification exams.

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7 What physical and logistical resources do you need to be accredited?

Classrooms must be comfortable, well-lit, sound-proof, and should have air conditioning. They must also meet the minimum hardware requirements( see site – www.moscert.com, click iQcenter and select Minimum Requirements) and have a marketing area that advertises training courses for Microsoft Office Applications and Microsoft Office Specialist Certification exams.

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8 What are the criteria for inclusion in the MEC CENTER^® Program?

Admission to the MEC CENTER^® Program is by invitation only. Admission criteria take account of various factors such as: minimum requirements, company profile, and geo-marketing factors (population density, other MEC CENTER^® in the same area, etc.).

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9 If a company has more than one training center, can they all be part of the MEC CENTER^® program?

Where a single company has more than one center as a local area or branch office, each center can become a MEC CENTER^®, but only if it meets the minimum requirements and has the necessary human and physical/logistical resources.

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10 What didactic support material do MEC CENTER^® use for Microsoft Office Specialist training courses?

MEC CENTER^® can use the course material from the Microsoft Press Microsoft Office Specialist Courseware series. This courseware is only available to the Microsoft Office Specialist channel. The Microsoft Press Microsoft Office Specialist Courseware series includes Instructor and Student manuals that use all the most advanced training technologies. The product is supplied in Student Kit form which includes: the course-book, an Attendance Certificate, Microsoft Office Specialist gadgets and others useful tools to help the students pass the Microsoft Office Specialist certification exam.

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11 What advantages does an end user have if he/she attends a Microsoft Office Specialist training course at a MEC CENTER^®?

The quality of the service offered is the strong-point of the MEC CENTER^® because its instructors are Microsoft Office Specialist Authorized Instructors and/or Microsoft Office Specialist Master Instructors. The quality of the training services offered and the use of Microsoft Press Microsoft Office Specialist Courseware as didactic support material all guarantee the results – successful completion of Microsoft Office Specialist certification exams! Candidates can do the Microsoft Office Specialist exams at the center itself because each MEC CENTER^® is also a Microsoft Office Specialist iQcenter and all candidates receive a course attendance certificate for a course on a Microsoft Office application run by qualified personnel using approved courseware

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12 What advantages does a public or private organization have if it uses the services of a MEC CENTER^® training center?

Consultancy from a MEC CENTER^® will supply a complete range of “turn-key” Microsoft Office Specialist Training and Certification services, guaranteeing quality and professionalism. These organizations offer products tested over time and of proven effectiveness on the Microsoft Office applications Training and Certification market. Furthermore, a MEC CENTER^® can develop specific training plans for the specific needs of each client utilizing pre-course tests, targeted training plans etc.and can monitor and evaluate the effectiveness of training by administering Microsoft® Office Specialist certification exams.

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